Contact information

PetNation

We’re committed to providing friendly, reliable customer support. If you have any questions about your order, our products, shipping or returns, we’re here to help.

Email: petnationdirect@outlook.com

Business Hours

Monday – Friday

9:00am – 5:00pm (ACST)

We aim to respond to all enquiries within 1–2 business days.

If you’re contacting us about an existing order, please include your order number so we can assist you as quickly as possible.

Australian Business Number (ABN): 57 438 125 431